Services

 

Eagle Recovery Associates, Inc. (ERA) has gathered a select group of collection industry professionals with extensive experience to form this new company. The guiding principle of ERA is to maximize and expedite collection recoveries for our clients. ERA is a full service agency providing primary, secondary, early-out collection programs, and extended business office services, which will assist you in your efforts to recover bad debt.

In this period of ever increasing regulatory requirements, mounting staffing costs and decreasing revenues, most businesses are spending more time on the business of collecting in-house debt rather than the business of increasing sales and revenues. To survive and thrive in this environment, you need the expertise of a dedicated, dependable business partner who proactively responds to these challenges. ERA is that full service, strategic debt collection partner.

Our team of professionals bring over sixty (60) years of combined experience with a support staff that will customize the needs of our clients. The ERA team has extensive experience with industry specific portfolios such as medical, telecommunication, utility, and governmental agencies.

Services

The services of ERA are designed to take the worry out of your collection challenges.  Offered services include but are not limited to:

w        Accounts receivable management with a comprehensive knowledge of all collection strategies such as early-out process flows, extended business office environments, and primary and secondary collection strategies.

w       Customized mass-mailing capabilities, including customer satisfaction surveys

w       Tailored statistical or financial reporting in graphical or data format.

w       Payment contract monitoring

w       First and third party pre-collect programs

w       Access to our in-house collection software through the Internet for our clients to gain valuable account information and statistics. 

  Benefits

As a professional, full service agency, ERA is staffed with experts in accounts receivable management, who are committed to your company’s immediate and long-term needs. Specific benefits of choosing to partner with ERA are:

w     Enhanced Industry Knowledge — ERA is active in industry specific organizations and actively participates in the available educational aspects of these organizations. In addition, ERA subscribes to many professional journals, which helps us stay abreast of new trends, regulations, and available technology for your collection challenges.

w  Customer Relations — Our customer conscious and caring attitude with your customers will preserve and enhance the reputation that you have worked hard to achieve.

w Reduction in Expenses — ERA Extended Business Office operations provides everything necessary for billing and accounts receivable management. Partnered with ERA, your business can enjoy many benefits such as the reduction of office staff, office space, and many other costs associated with running your company.

w      Advanced Technology — Our clients have access to data in usable formats for analysis or trending. Our processes are continually refined to take advantage of any new technology.

w      Reporting Capabilities — ERA keeps you informed of our progress through monthly reports. Standard reports typically include payments, active inventory, close and returns, and performance data. In addition, tailored reports are available in numerous preferred formats or media.

 

Copyright © 2004 Eagle Recovery Associates, Inc.