Recovery Associates, Inc. (ERA) has gathered a select group of collection
industry professionals with extensive experience to form this new
company. The guiding principle of ERA is to maximize and expedite collection
recoveries for our clients. ERA is a full service agency providing primary,
secondary, early-out collection programs, and extended business office services,
which will assist you in your efforts to recover bad debt.
this period of ever increasing regulatory requirements, mounting staffing costs
and decreasing revenues, most businesses are spending more time on the business
of collecting in-house debt rather than the business
of increasing sales and revenues. To survive and thrive in this environment, you need the
expertise of a dedicated, dependable business partner who proactively responds
to these challenges. ERA is that full service, strategic debt collection
team of professionals bring over sixty (60) years of combined experience with a
support staff that will customize the needs of our clients. The ERA team has extensive experience with industry specific portfolios such as medical,
telecommunication, utility, and governmental agencies.
The services of ERA are designed to take the worry out of
your collection challenges. Offered
services include but are not limited to:
receivable management with a comprehensive knowledge of all collection
strategies such as early-out process flows, extended business office
environments, and primary and secondary collection strategies.
Customized mass-mailing capabilities, including customer satisfaction
statistical or financial reporting in graphical or data format.
third party pre-collect programs
Access to our
in-house collection software through the Internet for our clients to gain
valuable account information and statistics.
As a professional, full service agency, ERA is
staffed with experts in accounts receivable management, who are committed to
your company’s immediate and long-term needs. Specific benefits of choosing to
partner with ERA are:
Enhanced Industry Knowledge — ERA is active in industry specific
organizations and actively participates in the available educational aspects of
these organizations. In addition, ERA subscribes to many professional journals,
which helps us stay abreast of new trends, regulations, and available technology
for your collection challenges.
Customer Relations — Our customer conscious and caring
attitude with your customers will preserve and enhance the reputation that you
have worked hard to achieve.
Reduction in Expenses — ERA Extended Business Office operations
provides everything necessary for billing and accounts receivable management.
Partnered with ERA, your business can enjoy many benefits such as the reduction
of office staff, office space, and many other costs associated with running your
Advanced Technology — Our clients have access
to data in usable formats for analysis or trending. Our processes are
continually refined to take advantage of any new technology.
Reporting Capabilities — ERA keeps you informed of our progress through
monthly reports. Standard reports typically include payments, active inventory,
close and returns, and performance data. In addition, tailored reports are available in numerous preferred
formats or media.
© 2004 Eagle Recovery Associates, Inc.